These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Abhipolymer Exporters, operating under the trade name S K FURNITURE HOURSE, managed by Proprietor SHAROZ KHAN("Company", "we", "us", or "our"). By accessing our website, creating an account, browsing products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Refund & Returns Policy. If you do not agree, you must not use our website or services.
1. Definitions
- "Company" means Abhipolymer Exporters, trading as S K FURNITURE HOURSE, managed by Proprietor SHAROZ KHAN, with business operations at Plot 24, Export Promotion Zone, Mumbai 400001, Maharashtra, India.
- "Website" means abhipolymer.com and all associated pages, subdomains, and online shopping features operated by the Company.
- "Products" means cups, mugs, tableware, and related gift items listed for sale on the Website.
- "Order" means a request to purchase Products submitted through the Website, confirmed by us, and subject to these Terms.
- "Payment Gateway" means authorised third-party payment service providers (including Razorpay and banking partners) that process online payments on our behalf.
2. Eligibility
Our Website is intended for customers who are at least 18 years of age and legally capable of entering into binding contracts under Indian law. By using our services, you represent and warrant that you meet these requirements and that all information you provide is accurate, current, and complete.
We currently accept orders for delivery within India only. We reserve the right to refuse service, limit quantities, or cancel Orders at our discretion, including where we suspect fraud, abuse, or violation of these Terms.
3. Account Registration and Security
You may browse our Website without creating an account. For certain features, or where required for order fulfilment, you may need to provide contact and delivery details. You are responsible for maintaining the confidentiality of any login credentials and for all activity conducted under your account.
You agree to notify us immediately at trade@abhipolymer.com if you become aware of any unauthorised access to or use of your account. We are not liable for losses arising from your failure to safeguard account credentials.
4. Product Information, Pricing, and Availability
We make reasonable efforts to display accurate product descriptions, images, specifications, and prices in Indian Rupees (INR). However, product images are for illustrative purposes only. Minor variations in colour, packaging, or dimensions may occur and do not constitute a defect unless they materially affect the product's intended use.
All prices are inclusive of applicable taxes unless stated otherwise. Shipping charges, where applicable, are displayed at checkout before you confirm your Order. We reserve the right to correct pricing errors, cancel Orders placed at incorrect prices, and modify product availability without prior notice.
Promotional offers, discount codes, and free-shipping thresholds are subject to specific terms displayed at the time of the offer and may be withdrawn or modified at any time.
5. Orders and Contract Formation
Placing an Order through our Website constitutes an offer to purchase Products on these Terms. A binding contract is formed only when we send you an order confirmation via email, SMS, or through the Website — or when we begin processing your Order for dispatch.
We reserve the right to decline or cancel any Order before dispatch for reasons including, without limitation:
- Product unavailability or stock discrepancies
- Errors in product description, pricing, or promotions
- Failure to verify payment or suspected fraudulent activity
- Incomplete, inaccurate, or undeliverable address information
- Restrictions imposed by law, payment partners, or logistics providers
If your Order is cancelled after payment has been received, we will initiate a full refund to your original payment method in accordance with our Refund & Returns Policy.
6. Payment Terms
We accept payment through methods displayed at checkout, which may include credit cards, debit cards, UPI, net banking, wallets, and Cash on Delivery (COD), subject to availability for your location and order value.
Online payments are processed securely through our authorised Payment Gateway partners. By submitting payment information, you authorise us and our Payment Gateway to charge the total order amount, including applicable taxes and shipping fees. You represent that you are the authorised holder of the payment method used.
For COD orders, payment is due in full upon delivery. We reserve the right to limit COD availability, refuse COD for certain pin codes or order values, or require partial or full advance payment where we deem necessary for risk management.
We do not store your complete card or UPI credentials on our servers. Payment data is handled in accordance with our Privacy Policy and the security standards of our Payment Gateway partners. Failed or declined transactions do not constitute a confirmed Order.
7. Shipping and Delivery
We deliver Products to addresses within India using third-party courier and logistics partners. Estimated delivery timelines displayed on the Website or at checkout are indicative only and are not guaranteed unless expressly stated as a guaranteed delivery commitment.
Risk of loss and title to Products pass to you upon delivery to the address specified in your Order, or upon handover to the courier for prepaid shipments, whichever occurs later under applicable law. You are responsible for providing a complete and accurate delivery address and for ensuring someone is available to receive the shipment.
We are not responsible for delays caused by incorrect addresses, customer unavailability, remote locations, customs or regulatory holds (where applicable), natural events, strikes, or other circumstances beyond our reasonable control.
8. Returns, Refunds, and Cancellations
Returns, exchanges, refunds, and order cancellations are governed by our Refund & Returns Policy, which forms an integral part of these Terms. Please review that policy carefully before placing an Order.
Nothing in these Terms limits your statutory rights as a consumer under applicable Indian law, including the Consumer Protection Act, 2019, where such rights cannot be excluded by contract.
9. Acceptable Use
You agree not to use the Website or our services to:
- Violate any applicable law, regulation, or third-party rights
- Submit false, misleading, or fraudulent orders or payment information
- Attempt to gain unauthorised access to our systems, accounts, or data
- Interfere with the proper functioning, security, or integrity of the Website
- Use automated scripts, bots, or scrapers without our prior written consent
- Resell Products obtained through the Website in violation of applicable law or our policies
- Harass, abuse, or harm our staff, partners, or other customers
Violation of this section may result in immediate suspension or termination of your access, cancellation of pending Orders, and referral to law enforcement where appropriate.
10. Intellectual Property
All content on the Website — including text, logos, trademarks, product images, graphics, software, and design elements — is owned by or licensed to the Company and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our content without prior written permission.
Unauthorised use of the Abhipolymer name, logo, or trade name S K FURNITURE HOURSE in any manner that suggests endorsement, affiliation, or partnership is strictly prohibited.
11. Disclaimer of Warranties
To the fullest extent permitted by law, the Website and Products are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law.
We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or harmful components. Product performance may vary based on processing conditions, and material suitability for specific applications is not guaranteed without prior testing.
12. Limitation of Liability
To the maximum extent permitted by applicable law, the Company and its proprietors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business opportunity — arising from or related to your use of the Website, Products, or these Terms.
Our total aggregate liability for any claim arising from an Order or these Terms shall not exceed the amount you paid for the specific Order giving rise to the claim, except where a higher liability cannot be excluded under applicable consumer protection law.
13. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its proprietor, officers, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Website, violation of applicable law, or infringement of any third-party rights.
14. Termination
14.1 Termination by You
You may stop using the Website at any time. If you wish to close an account or request deletion of personal data associated with your use of our services, contact us at trade@abhipolymer.com. Termination of your account does not affect Orders already placed and confirmed, which remain subject to these Terms until fulfilled, returned, or refunded as applicable.
14.2 Termination or Suspension by Us
We may, at our sole discretion and without prior notice where permitted by law, suspend or terminate your access to the Website, refuse future Orders, or cancel pending Orders if we reasonably believe that you have:
- Violated these Terms or any applicable law or regulation
- Provided false, incomplete, or misleading information
- Engaged in fraudulent, abusive, or harmful conduct
- Initiated excessive chargebacks, payment disputes, or returns in bad faith
- Compromised the security or integrity of the Website or our payment systems
- Used the Website in a manner that may cause harm to the Company, other customers, or third parties
14.3 Effect of Termination
Upon termination or suspension:
- Your right to access and use the Website immediately ceases, except as needed to resolve outstanding matters
- Confirmed Orders that have already been dispatched or paid for will be handled in accordance with these Terms and our Refund Policy
- We may withhold fulfilment of pending Orders where termination is due to suspected fraud or policy violation, pending investigation
- Any amounts legitimately owed to you will be refunded as required by law and our policies
14.4 Survival
The following sections survive termination of these Terms or your use of the Website: Payment obligations for delivered Products, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and any other provisions that by their nature are intended to survive termination.
15. Force Majeure
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including natural disasters, epidemics, government actions, transport disruptions, strikes, internet or payment network outages, or failures of third-party logistics or payment providers. We will use reasonable efforts to notify affected customers and resume normal operations as soon as practicable.
16. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India. You agree that the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, your use of the Website, or any Order, subject to your rights under applicable consumer protection legislation.
Before initiating formal proceedings, you agree to contact us and attempt to resolve the dispute in good faith within 30 days. If the dispute remains unresolved, either party may pursue remedies available under applicable law.
17. Changes to These Terms
We may revise these Terms at any time by posting an updated version on this page with a revised "Last updated" date. Material changes will be communicated through the Website or by email where appropriate. Changes apply to Orders placed after the effective date of the update. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms for new transactions.
18. Severability and Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy and Refund & Returns Policy, constitute the entire agreement between you and the Company regarding your use of the Website and supersede all prior understandings relating to the subject matter herein.
19. Contact Information
For questions, complaints, or notices regarding these Terms of Service, please contact:
SHAROZ KHAN — Proprietor
S K FURNITURE HOURSE (trading as Abhipolymer Exporters)
Plot 24, Export Promotion Zone, Mumbai 400001, Maharashtra, India
Email: trade@abhipolymer.com
Phone: +91 98209 34721
Business hours: Monday–Saturday, 10:00 AM – 7:00 PM IST